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Requests and Help Desk Features in Detail
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How to Delete a Request:

  • From Site Administration Main Menu, click on the Browse Requests  icon to open the Search for Requests page.
  • Search and select a Request to delete.
  • In the Record section at the bottom of the page set Active = “No” as shown below.

  • You will be prompted with the following dialog box. 

  • Click Yes.
  •  Click  button to save your changes.

 


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