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Feature Administration
Requests and Help Desk Features in Detail
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34.3.1 The Request Process Explained:

34.3.2 Request Types Explained:

34.3.3 Configuring Requests and Help Desk

34.3.4 Automated Notifications Explained:

34.3.5 Request Payment Processing:

34.3.6 Items as Billing Types Explained:

34.3.7 Attach Documents to Requests:

34.3.8 Create Milestones:

34.3.9 Define Deliverables:

34.3.10 Search Help Desk Knowledgebase:

34.3.11 Customer View Request Status & Attach Notes:

34.3.12 Work Orders Explained:



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