Portal Prodigy, Inc Announces Its New Support Center is Now Online

Posted on 6/28/2004

Press Release

Portal Prodigy, Inc Announces Its New Support Center is Now Online

Robbinsville, NJ – June 28, 2004 — “In the interest of keeping our customers' cost low and performance high, we now provide an assortment of self-help and community support tools free of charge. Of course, our paid support Technicians and Internet Business Consultants and Architects remain ready to serve at our scheduled per incident and hourly rates.” That’s the latest news announcement by Stephen M. Reuning, President of Portal Prodigy, Inc.  The new Portal Prodigy Support Center offers the following:

• Knowledgebase - A wealth of information is available to all registered Super Users and IBCA's from our document library. Browse the library by category or search by keyword. 

• Development History - A collection of documents tracking Portal Prodigy's software development. These are provided for context only. They were working documents at the time they were created and may not necessarily document implementation as it ultimately occurred. Our purpose in making them available is to provide an understanding of the design considerations and choices addressed. Click here.

• Administration Manual -  Our software manual is available online in HTML version by clicking here. Select items from the table of contents or search the index. 

• Quick Tutorials - In a hurry? Get started immediately with our Quick Tutorials. Designed to work as a companion to the Portal Prodigy Administration Manual, Quick Tutorials is a collection of abridged step by step instructions to administering, configuring and using the Portal Prodigy System. Organized by feature and business activities, this Resource Category makes it easy to find and implement simple solutions to what appear to be complex challenges.  Click here.

• Super User Forum - This is a private user community self-help discussion group secured for access by Portal Prodigy Super Users. Clients can register individual staff members and their third party support for access. Click here.

• IBCA Forum - This is a private user community self-help discussion group secured for access by Portal Prodigy Internet Business Consultants and Architects. Click here.

• Troubleshooting Hints & Helpers  -  From time to time, our users run into a special situation or exception that poses a special challenge.  As we troubleshoot those circumstances and discover or build unique solutions, we document them here.

• Paid Support from PortalProdigy -   We provide two paid support options for specialized customer needs:  Pay Per Incident Email (PPIE) Support & Billed Hourly Telephone Support. Click here to learn more. 

About Portal Prodigy, Inc.

Originally incorporated as NonProfits Only, Inc. in 2001, Portal Prodigy, Inc., located in Robbinsville, NJ, is dedicated to providing products and services to small and medium businesses and nonprofit organizations. The company’s mission is to Isolate the best website features, processes and practices on the Internet and roll them up into a uniform, easy to implement and reasonably priced operating platform so its customers can leverage the web without complications, without programming, without headaches and without changing the way they do business. The company’s philosophy is simple:

Build, maintain and constantly improve a feature rich system that is simple and easy to use.

Keep the customer involved in the development, improvement and support process so it meets their needs.

Preserve a fair and economical price.

Sell one complete system instead of a core with expensive add-on modules.

Build community.

Its flagship product comes complete and ready to go. No need to add modules. Just add personality and organizations are up and running instantly. Clients don’t even need to install expensive servers and bandwidth. Portal Prodigy run the equipment for them. PortalProdigy makes Internet implementation simple, quick and easy.

Portal Prodigy Contact

Stephen M Reuning
Tel: 609.584.7747 Ext 202
Email:SMR@portalprodigy.com