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Payments Features in Detail
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Payment Features Management:

Used to enable and configure payment options. 

 

Payment Types section:

 

 

  • Payment Type - PORTALPRODIGY supports the following payment types:
    • VISA
    • Master Card
    • American Express
    • Discover
    • Check
    • Cash
    • Money Order
    • Credit Memo
    • Debit Memo
    • Refund

 

  • Pay Online - check to offer the Payment Type as a choice during online payment entry.
  • Pay By Mail - check to offer the Payment Type as a choice when Pay By Mail is selected.  PORTALPRODIGY will print this Payment Type on the invoice.
  • Pay At Event - check to list this Payment Type as a choice when Pay at Event is selected.
  • Pay On-Account - check to allow the Payment Type as choice when payment is being entered for invoices charged on account (given terms).
  • Authorization Required - check to require authorization of the payment for the Payment Type.  This setting works in conjunction with the Automated Card Authorization setting.
    • If authorization is required and Automated Card Authorization is set to “Yes”, PORTALPRODIGY will send an electronic authorization request via the Internet to the configured Authorization Gateway.  PORTALPRODIGY displays the message “Please wait while authorizing payment” until an authorization response is received.  If the authorization request is approved, PORTALPRODIGY will set the payment’s Payment Status to “Approved” and will store the returned authorization code and other applicable data.  If the authorization request is denied, PORTALPRODIGY will display message “We are sorry but your payment request was declined” along with the reason returned by Authorization Gateway and will display applicable options.
    • If authorization is required and Automated Card Authorization is set to “No”, PORTALPRODIGY will complete the transaction and set the payment’s Payment Status to “Pending”.  Payments with Payment Status set to “Pending” are processed but cannot be posted until Payment Status is set to “Approved”. 
  • Address Required - check to require an address to be provided along with the payment information.  If Automated Card Authorization is set to “Yes”, the address will be sent to the Authorization Gateway and must match the Credit Card billing address for the account.

 

Check Information section

This section provides payment information for customers that are sending payment by mail; rather than making their payment online at the time of the transaction.

 

  • Check Payable To - enter the Payee name required on the check.
  • Mailing Address 1 - enter the street address, street name and suite.
  • Mailing Address 2 - when Payment Mailing Address 1 does not provide enough room, this provides an additional address line.
  • Mailing City - enter the city.
  • Mailing Country - select the country.  USA” is the default value.
  • Mailing State - select the State from the list box.
  • Mailing Zip/Postal Code - enter the 5 digit zip code.  You may optionally enter the 4 digit zip code extension.  Enter in format “123450001”, i.e. without dash between main code and extension.
  • Email – enter the email address customers should use to send emails regarding payment.
  • Phone - enter the phone number customers should use to contact you regarding payment.
  • FAX - enter the FAX number where customer should send faxes regarding payment.

 

Credit Terms section:

This information is displayed as part of the credit application process.

  • Credit Terms Document – used to display a terms document from the Product Catalog and during the Checkout process in the Visitor portion of the Website.  The following options  provide the choice to load a new document, edit an existing document or select a document from the PORTALPRODIGY Resource Library.
  • Average Time to Process Credit – used to provide information.  If Credit Application feature is enabled, enter text description of average time to process credit applications.  After submission of a Credit Application, PORTALPRODIGY displays.  Example values: “48 hours”, “One Week”, and “3 days”.
  • Credit App Instructions – enter instructions to be displayed on the Credit Application form.

 

Check Information section

 

  • Message – enter instructions to be displayed during the Order Checkout Process when the customer selects to pay by mail.

 

Card Authorization section

 

  • Automated Card Authorization - select Yes to enable electronic authorization via the Internet.  No is the default value.
  • Require CSC verification? – set to Yes to require customer to enter a Card Security Code (CSC).  This is a 3 or 4 digit code that appears on the back of credit cards.

 

  • Gateway – select credit card gateway from list of gateways supported by PORTALPRODIGY.

 

  • Approve when CSC cannot be validated? – set to No to require CSC verification for authorization.  Set to Yes to not require CSC verification when verification is not available from the Credit Card Processor.

 

  • Processor – select credit card processor from list of processors supported by PORTALPRODIGY.

 

  • Approve when AVS cannot be validated? - set to No to require Address verification for authorization.  Set to Yes to not require Address verification when verification is not available from the Credit Card Processor.

 

  • Perform Settlement Upon:  This option only applies to Product Orders.  Set to Authorization if you want settlement to occur for Product Orders at the same time as credit card authorization.  Set to Fulfillment if you want settlement for Product Orders to be postponed until the order is fulfilled.  Exchanges and Press Releases are always settled at the same time as the credit card authorization.  Events are settled based on Fulfillment setting for Events.  If Event Registrations are fulfilled at the time of registration then settlement will be performed at the same time; otherwise settlement will be postponed until fulfillment is processed.

 

Processor section

 

§         Processor ID – read only.  This is the PortalProdigy ID assigned to the Processor.

§         Type – read only.  This is the name of the Gateway Provider and Service.

 

§         User – enter the login name to access your processor.

 

§         Password – enter the password for your gateway merchant account

 

§         Confirm Password – enter the password a second time.

 

§         Partner – if using Verisign’s Payflow, enter the Partner ID of the Authorized Reseller that registered you with the service.

 

§         Vendor – if using Verisign’s Payflow, enter your Verisign Vendor ID.

 

§         Host Address – enter the processor’s URL.  E.g. Test-Payflow.Verisign.com

 

§         Host Port – enter the processor’s port number.  E.g. 443

 

§         Email of Merchant Account – if using PayPal enter the email address that PayPal should send administrator notifications to.

 

§         PayPal Info:  if sing PayPal enter the instructions to be displayed to the customer when the customer selects PayPal as their payment method.

 

§         AVS & CSC – read only.  Displays the services supported by the selected Processor.

 

 

Proxy section

This section is used when your site is on a Web Server that is behind a firewall and uses a proxy server to connect to the public Internet.

 

 

§         Use Proxy for Card Authorization? -  set to Yes, if you are using a Proxy Server; otherwise leave as No, which is the default value.  When set to No, the other Proxy fields are ignored.

 

§         Proxy Address – URL used by the Proxy Server.

 

§         Proxy Port – Port used by the Proxy Server.

 

§         Proxy Login – Login required.

 

Proxy Password – Password required.


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