can submit questions to experts in specific areas of Expertise
(Expertise Topics). Upon submission of the userís question, The Ask the
Expert feature automatically emails the question along with contact
information to each Expert matching the Expertise Topics that were
selected by the user. Experts can then respond directly to the user.
Benefits of the Ask the Expert feature
Provides value added service to
customers, members, and/or constituents.
No cost to your organization to provide
Supplement to Help Desk and Support
Source of leads for authorized experts.
Optional revenue source.